Welcome to our Privacy Policy

Your privacy is critically important to us.

TMRO LLC is located at:
160 W Center Street Promenade
Unit 400
Anaheim, CA 92805
United States

It is TMRO LLC's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to chat.tmro.tv (hereinafter, "us", "we", or "chat.tmro.tv"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, TMRO LLC collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. TMRO LLC's purpose in collecting non-personally identifying information is to better understand how TMRO LLC's visitors use its website. From time to time, TMRO LLC may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

TMRO LLC also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://chat.tmro.tv/ blog posts. TMRO LLC only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to TMRO LLC's websites choose to interact with TMRO LLC in ways that require TMRO LLC to gather personally-identifying information. The amount and type of information that TMRO LLC gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://chat.tmro.tv/ to provide a username and email address.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Protection of Certain Personally-Identifying Information

TMRO LLC discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on TMRO LLC's behalf or to provide services available at TMRO LLC's website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using TMRO LLC's website, you consent to the transfer of such information to them. TMRO LLC will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, TMRO LLC discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when TMRO LLC believes in good faith that disclosure is reasonably necessary to protect the property or rights of TMRO LLC, third parties or the public at large.

If you are a registered user of https://chat.tmro.tv/ and have supplied your email address, TMRO LLC may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with TMRO LLC and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. TMRO LLC takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


To enrich and perfect your online experience, TMRO LLC uses "Cookies", similar technologies and services provided by others to display personalized content and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. TMRO LLC uses cookies to help TMRO LLC identify and track visitors, their usage of https://chat.tmro.tv/, and their website access preferences. TMRO LLC visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using TMRO LLC's websites, with the drawback that certain features of TMRO LLC's websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to TMRO LLC's use of cookies.

Privacy Policy Changes

Although most changes are likely to be minor, TMRO LLC may change its Privacy Policy from time to time, and in TMRO LLC's sole discretion. TMRO LLC encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Storage of information

TMRO LLC stores data you provide to us such as email,usernames,photos and other information third party services provides described in (Third Party Services)

TMRO LLC will only store third party information for a maximum of 90 days unless stated other wise as some services only allow specific periods of data retention.

Third party data other than operationally needed information will be stored in an in-memory cache. Operationally important data such as user ids, user tokens and other id's can be stored in long term storage and refreshed according to the TOS of each third party service described below.

If you feel you have information you want removed be it information given to TMRO LLC by you or third party services, please contact us via email jami@tmro.tv with your username and email and we will be happy to assist you in the removal of data owned by you.

Third Party Services

YouTube API

Currently TMRO LLC does not request you to authenticate your identity

TMRO LLC uses third party services such as the YouTube API Services to collect Usernames,profile images and messages of the Live Chat Message generated on the YouTube platform. To view the Google Privacy Policy you can go to https://www.google.com/policies/privacy

TMRO LLC does not allow third parties to serve content to the Website such as advertisements and will not sell or allow third parties access to any personally-identifying information about you.

When you connect the TMRO LLC services to your YouTube channel, TMRO LLC will poll the YouTube api for a live video on that YouTube channel. Once a live video is found it will start polling the YouTube API Services for the messages on that live video resource. It will collect and cache these messages to show on the TMRO services and for search functionality to perform. Once a stream goes offline the cache of messages on that live stream resource is removed across all of TMRO sevices. How ever, due to the nature of TMRO LLC's website and services. These message including the username and profile image may be rendered into the broadcast that is being sent to the YouTube platform of the live stream marked for integration with the TMRO LLC Website

TMRO LLC must store some information in both memory and long term storage for the services to perform its abilities. The data collected and stored on long term storage is the channel id and last live-stream video id. Everything else including but not limited to message ids,usernames,profile image URL and the message content it self is stored in a in-memory cache for each live-stream event, if an event lasts longer than 30 days, the messages and related data will be cleared from the in-memory cache, these messages can be retrieved from the YouTube API by selecting "retrieve older messages" within the filter.

At any point you may revoke TMRO LLC's access to your data by going to https://security.google.com/settings/security/permissions

Contact Information

If you have any questions about this Privacy Policy, please contact us via email to jami@tmro.tv.